FAQ’S

• Lower Antelope Canyon & Horseshoe Bend Overlook Tour: Approximately 3.5 to 4 hours. The duration may vary depending on the group’s pace.
• Lower & Upper Antelope Canyon Tour: Approximately 4.5 to 5 hours. The duration may vary depending on the group’s pace.
• Lower & Upper Antelope and Horseshoe Bend Tour: Approximately 7 hours. The duration may vary depending on the group’s pace.

• Lower Antelope Canyon: This moderate tour involves a 1.1-mile hike (1770.27 meters) from the start to the finish. Upon entering the Canyon, guests descend 74 feet down to the bottom. The hike is gradual, with the use of ladders and small stairs to access each chamber of the Canyon.
• Upper Antelope Canyon: This easy hike is accessible via a 3-mile drive from the main highway. The roundtrip hike from the drop-off point at the entrance is approximately 1 mile (1609 meters). After exiting the Canyon, guests ascend an incline and descend 150 steps to return to the vehicle drop-off point.
• Horseshoe Bend Overlook: This easy hike is accessible via a flat, wheelchair-accessible pathway. The roundtrip hike is approximately 1.5 miles (1770 meters).

• The Lower Antelope Canyon is done first.

Indeed, we do offer a comprehensive tour that encompasses all three locations. This tour is called the Ultimate Trifecta Tour.

We adhere to Mountain Standard Time (MST) or Arizona Standard Time (AZST). Our time is synchronized with the City of Page, Flagstaff, Grand Canyon, Sedona, Phoenix, and Las Vegas. Upon departing Flagstaff or Grand Canyon, you will travel through the Navajo Nation, which observes Daylight Saving Time. Consequently, all electronic devices will advance by one hour. If departing from Las Vegas, you will drive through Utah State, which also observes Daylight Saving Time. Your time will revert to Mountain Standard Time once you cross the Stateline back into Arizona.

Antelope Canyon, located below ground level, experiences a temperature difference of 2 to 3 degrees Celsius compared to the surface level.

Yes, you are also welcome to bring a small cooler to store additional snacks and beverages for yourself and your companions. While we provide limited snacks and bottled water for our guests, your personal contributions will enhance your dining experience.

Dress appropriately for the time of year and season. Wear loose, comfortable clothing or activewear. Dresses and skirts are not recommended due to the stairs. Approved shoes for the tour include closed-toed shoes such as sneakers or hiking shoes. High heels and sandals are not recommended. You may bring a hat, sunglasses, and sunscreen.

• Bags of any kind are strictly prohibited on tour and within the Canyons, Medical bags are exempt from this ban. Individuals may carry a small bag containing only their medical essentials and supplies. Upon check-in at the Canyon, they must inform staff of this arrangement.
• Other permitted items include water bottles, cameras, and mobile phones.

No bags of any kind. No tripods, monopods, selfie sticks or GoPros. Walking/Trekking poles are also not permitted on tour.

• You may contact us via email at dinehtours@gmail.com  or by phone to our reservation office at 928-660-9090. Please ensure that you have your booking confirmation number and name ready to provide when applying your hotel or Airbnb location.

Regrettably, we do not provide hotel pickup services outside of the City of Page. If you are staying outside the city limits of Page or traveling during your tour from another location, we kindly request that you meet us at the Walmart Super Center in Page, Arizona. The address is 1017 West Hc Road, Page Arizona 86040. Please arrive 15-20 minutes prior to your scheduled tour time. Proceed to park your vehicle and meet on the north side of the parking lot, in front of the Outdoor Section, in row 1 or row 2.

Regrettably, we do not permit guests to meet us at the Canyon site location. This practice introduces excessive unpredictability and frustration for both guests and tour operators. Guests may arrive late, miss their scheduled tours, become disoriented and unable to locate the site, or fail to board the tour once our group departs. Consequently, we necessitate a designated pickup location for our guests.

• Should Navajo Nation Parks and Recreation cancel or suspend tours due to inclement weather, a full refund will be issued for the portion of the tour that was canceled.
• Lower Antelope Canyon Tours may be affected by wind and rain, as they are located below ground level and susceptible to sand accumulation from the top or rapid water accumulation within the canyon. The second half of the tour with Upper or Horseshoe Bend will proceed as planned, unless otherwise notified.
• Prior to the tour date, we do not anticipate any cancellations. Navajo Parks and Recreation and the Weather Service closely monitor weather conditions. Upon the determination that tours are no longer safe, they will promptly issue a cancellation notice. We sincerely apologize for any inconvenience this may cause, as weather conditions are beyond our control.

Dineh Tours is committed to providing exceptional service. All sales are final, with the option to purchase Trip Protection.

• If Trip Protection is purchased, you may cancel or rebook your reservation 72 hours prior to tour departure. Please note that the Trip Protection fee and processing fees are non-refundable.
• No refunds will be issued if canceled within 72 hours of tour departure. No exceptions will be made.
• We are happy to rebook your reservation if necessary 72 hours prior to original departure only if availability permits.
• A full refund will be issued if Navajo Nation Parks & Recreation or Canyon Operators cancels BOTH Canyon tours (Upper & Lower), due to weather or any other unforeseen circumstances.
• A partial refund will be issued if Navajo Nation Parks & Recreation or Canyon Operators cancels only 1 Canyon tour. Depending on which tour operator cancels, we will refund the cost of that tour portion only. Lower Antelope refund is 32% of booking, and Upper Antelope will be issued 68% of the booking. As tour times are harder to acquire and to book in advance, to which tickets are also non-refundable to all visitors and operators.
• All reservations must be canceled via email or phone. If canceling via email, please send a request to dinehtours@gmail.com. The timestamp of the email sent will be considered the official time of cancellation notice. If canceling via phone, please call our reservation office at 928-660-9090 (Mon-Sat, 8am-7pm and Sun, 12pm-5pm) or leave a voicemail.
• No Shows will not be refunded and will be charged full price.